03. Troubleshooting

Solucionando problemas

Troubleshooting

Three strategies

1.Troubleshooting Document is a growing document that lists solutions to common problems that students run in to.

2.The forums are a great resource and can be accessed by clicking the Discussion Topics link next to the video you're having trouble with.

We'll be looking at the forums and updating the troubleshooting document based of off discussions there. When you post make sure to:

  • Include the error message or a screenshot of the problem you are seeing.
  • To take a screenshot, use the keys Command-Shift-4 on a Mac or the Screenshot key on a Windows machine. Then upload using the image upload button in the forums.

Troubleshooting

Access the "Forums" from the "Resources" tab in the Classroom

Access the "Forums" from the "Resources" tab in the Classroom

Troubleshooting

To help with troubleshooting, remember to include the error message or a screenshot when posting about a problem

To help with troubleshooting, remember to include the error message or a screenshot when posting about a problem

Troubleshooting

Note f you post about a problem and later solve it, share your experience on the forum. It could help others!

3. Google is a great tool for troubleshooting. Copy the exact error message you're getting and search for it. Try adding Java (if you're installing the JDK) or Android (if you're installing Android Studio).